January 28, 2023

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For anyone still being affected by this issue, there could be good news soon.

Although there’s been no official confirmation, the Microsoft 365 service status page (opens in new tab) is showing no issues any more, with the cheery note that “everything is up and running”.

Outage reports are also falling on DownDetector following a massive spike earlier today – but until we’ve had an official tweet from Microsoft, it might not be worth getting carried away just yet….

As that tweet mentioned, users can see more information on the official Microsoft 365 “Service Health Status” page.

It doesn’t make for particularly good reading right now though…

“Users may be unable to access multiple Microsoft 365 services,” the alert reads, noting that the following services are affected:

  • Microsoft Teams
  • Exchange Online
  • Outlook
  • SharePoint Online
  • OneDrive for Business
  • Microsoft Graph

“We’ve identified a potential networking issue and are reviewing telemetry to determine the next troubleshooting steps,” it adds, noting any user serviced by the affected infrastructure may be unable to access multiple Microsoft 365 services.

More information from Microsoft – seems it has found the cause of the problem, but things aren’t fixed just yet.

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Good morning – if you’re just logging on for work and having problems with Microsoft 365 – you aren’t alone.

The platform is seeing widespread issues, with users across Europe and Asia unable to access a number of services, including Microsoft Teams and Outlook.